How Lumina MedSpa Added $12,500 in 30 Days Without Increasing Ad Spend

The Challenge: Bleeding Leads After Hours

Dr. Sarah Jenkins runs a successful MedSpa, spending roughly $4,000 per month on Facebook and Instagram ads. While the ads were generating leads, the front desk staff was overwhelmed.

Nearly 60% of their leads came in after hours or during weekends. By the time the staff followed up the next business day, the leads had gone cold or booked with a competitor. Their lead-to-booking rate was sitting at a dismal 12%.

The Solution: Instant AI Follow-Up

We installed the InfinettAi speed-to-lead system directly into Lumina MedSpa's CRM. The new workflow was simple but incredibly effective:

• Every new lead received a personalized SMS within 60 seconds of opting in, 24/7.
• Our AI conversational bot engaged the leads, answering basic questions about treatments and pricing.
• The bot seamlessly directed qualified leads to book an appointment directly on Dr. Jenkins' calendar.

The Results: A 312% Jump in Bookings

Without spending an extra dime on advertising, Lumina MedSpa captured the leads they were previously losing to silence. The 19 additional appointments generated $12,500 in immediate new revenue, with a projected lifetime value of over $45,000.

Ready for similar results?

We only take on 3 new MedSpa clients per month to ensure results.